Cancellation Policy for Private Transfers: If cancelled more than 12 hours before your scheduled arrival time or pick up time at the hotel there is no penalty – we will refund your money – no questions asked. If you experience problems with your flight itinerary, connection flights etc., we will adapt to your needs (pick you up later or at a different airport etc.) or refund your money in case you just cannot make it because of flight cancellations etc.. If you cancel less than 12 hours before your scheduled arrival time or pick up time at the hotel we will refund 60 %. We will NOT REFUND in case of “NO SHOW” (No Show means that we expect the client at the airport or at the hotel and client just doesn’t show up without any prior notice) – till now we never had to charge any cancellations fees for our transfers from anybody!